Angie B Usg

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Partial receipt of my order

Nine West Holdings - Partial receipt of my order
I ordered a wallet ; coin purse and Sandals from Ninewest via their online platform. I pay via credit card a total of US$66.81. I Received the wallet and coin purse via courier on Nov 1 2022 however to date I have not received the Sandals that I ordered. Neither has Ninewest contacted me to advise of any delay in shipping.Refund us$25.16:to my credit card.
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Loss:
$25
Pros:
  • Beautiful shoes

Preferred solution: Full refund

User's recommendation: Beware of shopping at Ninewest online. Also they ignore messages sent

Joy D Gwx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Received wrong item

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Nine West Holdings - Received wrong item
Nine West Holdings - Received wrong item - Image 2
This is my first Nine West order. I received an item that was wrong in style, color, and size. When I tried to exchange the shoe what I originally ordered was no longer available.
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Loss:
$100

Preferred solution: Full refund

Blanca R Llb

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Verified Reviewer

Wrong shoes

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Nine West Holdings - Wrong shoes
Nine West Holdings - Wrong shoes - Image 2
Nine West Holdings - Wrong shoes - Image 3
I have to go out of my way to return two pairs of shoes that I didn't ordered to get the shoes I payed for This is not right. you should deliver the shoes I wanted in the first place and when that happens pick up the shoes I didn't buy. I'm seventy years old and I don't need this crap. That why I order on line. So I don't have to leave my home.......
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy on line

Angel F Khe

ORDER

I placed order on 11/26/2018 and have not received it nor can I view it on my account??? I've tried calling the last couple of days and get a recording that says "We are experiencing technical difficulties"?? I have emailed as well with NO RESPONSE!
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